Rifat
Role: Live Support Agent
Language: Bengali, Easy English; Time: Dhaka time 9:00-18:00
Talk to the 88fb Support Team
If you need 88fb Support, you'll find everything clear on this page; Dhaka-based users receive quick help with bKash, Nagad, and Rocket, plus login, app issues, or help center information all in one place
Download the 88fb app APK
88fb Support Quick Statistics
- 4.5/5 Average Rating
- 4,544 Reviews
- 675K+ Active Users
- 99.3% Uptime
These show that asking for help isn't new; since 2014 the 88fb team has regularly provided support, and serves users in Bangladesh's 12 countries.
88fb Contact Team's Familiar Faces
Sabrina
Role: Account Support
Language: Bengali, Light Hindi; Time: 10:00-19:00
Arif
Role: APK and Login Guide
Language: Bengali, English; Time: 8:00-17:00
Nafisa
Role: Help Center Coordinator
Language: Bengali; Time: 12:00-21:00
Each agent handles different tasks, so whether it's loading, login, or app installation, questions go to the right person.
How the support shift works
Step 1
A message arrives and a ticket
Common questions are filtered within 5 minutes
Step 2
Agent is assigned based on topic
bKash, Nagad, Rocket, or Login issues go to separate lines
Step 3
Resolution and follow-up sent
2 rounds of review for complex cases
During Dhaka's busy times, responses may be a bit delayed, but night shifts quickly resolve straightforward questions.
Usually users provide 3 pieces of information: account name, problem type, and phone model; writing these helps the support team understand.
Communication channels
Help Center
New questions, setup, and general guides come here
Most tickets are seen within 24 hours here
Live Chat
Small issues get quick answers
If on mobile, this is the easiest way
Email Support
Good for documents, screenshots, and detailed issues.
If you send a file, the team checks in 2 steps
Most Bangladesh users ask about bKash or Nagad; Rocket's name also comes up, especially in payment confirmations outside Dhaka.
If you have trouble opening the app, Download Guide See this, and if login gets stuck Login Guide Useful
Frequently Asked
Where can I get 88fb Support?
Help Center, Live Chat, and Email are available
What information is needed to contact 88fb?
Account name, phone model, and a brief description of the issue will do
What to do if login issues occur?
Check both password and network first, then send a screenshot to support.
No need fill any form to get help; just provide clear information, and the team will handle the rest
Final word on 88fb Help
Send the query in the right direction and you'll get the answer fast; 88fb Help, 88fb Contact, and 88fb Support together
Download the 88fb App APK Log in to 88fb